Docs
Everything you need to wire up your tenant, ingest knowledge, and run a WhatsApp support agent.
Getting started
Sign up, create a tenant, paste your Meta credentials, point Meta's webhook at the platform, and send your first message.
Knowledge bases
Upload PDFs, DOCX, MD, HTML and the platform chunks, embeds, and stores them in a per-tenant Qdrant collection. The bot retrieves from whichever KB is marked active.
Bot configuration
Tune the system prompt, swap the LLM, set temperature and the limit-reached message. Changes are picked up by the worker on the next message.
Conversations & handoff
When the bot escalates, the conversation appears in the agent inbox. Claim it, reply through WhatsApp, mark resolved — every action is audit-logged.
API keys
Issue scoped API keys for backend integrations. Use header `Authorization: ApiKey <raw>` against the same REST surface the dashboard uses.
Audit log
Every mutating call is captured with actor, action, before/after. Filter by actor, action, or time window.